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Team Lead of Product Training
Team Lead
Armenia, Azerbaijan, Kazakhstan, Poland, Serbia
Remote
TAB-20029
- Experience in managing teams (from 10 people) in HR in highly operational businesses (retail, call centers, sales).
- Experience in managing a multicultural and multinational team.
- Ability to create custom solutions to meet customer's business needs.
- Experience in HR project management.
- Experience in corporate training
- Knowledge of adult learning principles.
- Knowledge of training methodology (e.g. Kolb cycle, etc.), knowledge of various training methods and techniques.
- Knowledge of methods and tools for evaluating the effectiveness of training.
- Managing a product training team to serve the client company, including task planning, motivation, training and professional development of team members, effective scheduling taking into account the team's capasity.
- Planning and coordination of training projects, control of timelines and quality, adaptation of projects to changing business requirements.
- Close interaction with heads of subdivisions (customer support lines) and key stakeholders to ensure that training programs meet business objectives.
- Analyzing training needs in the business unit (hard & soft skills).
- Organizing and conducting product knowledge certifications for employees.
- Preparing regular reports as requested by management and customers.
- Developing a team of trainers, creating a reserve pool of substitute trainers.
- Evaluation of the effectiveness of product training.
- Development of training programs, development of training tools and methods, introduction of new approaches to training newcomers and current employees (microlearning, gamification, mobile learning, etc.).
- 🍀An exciting and challenging job in a fast-growing product ecosystem, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc;
- 🤝Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
- 📍Beautiful offices in Kyiv, Warsaw, Limassol, Almaty, Yerevan – work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;
- 🧑💻Laptop & all necessary equipment for work according to the ecosystem standards;
- 🏖Paid vacations, personal events days, days off;
- 🫖Paid sick leave;
- 👨⚕Medical insurance;
- 💵Referral program — enjoy cooperation with your colleagues and get the bonus;
- 📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;
- 🗣Free internal English courses;
- 🤸♀Sport benefit;
- 🦄Multiple internal activities: online platform with newsletters, quests, gamification and presents for collecting bonuses, PIN-UP talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc;
- 🎳Company events, team buildings.

— Do you want to fulfill your dream? Take your career to the next level with PIN-UP — create trends, don’t follow them.
Oksana Izmailova
CHRD PIN-UP GLOBAL