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Retention Loyalty Manager
Middle
All, Armenia, Cyprus, Poland, Ukraine
Remote
TAB-20289
- -Gambling industry experience is mandatory;
- -Experience planning and executing engagement events such as tournaments, lotteries, jackpots, missions, quests for player retention;
- Strong analytical skills with the ability to calculate promo economics and analyze results;
- -Expertise in gamification processes, including game mechanics, progression systems, and rewards;
- -Knowledge of client segmentation and player behavior analysis;
- -Understanding of A/B testing and hypothesis testing to optimize activities;
- -Familiarity with key metrics: MAU/DAU, LTV, ARPU, RR, GGR, NGR, etc.;
- -Experience with analytics tools: Tableau, Power BI, Google Data Studio, or similar.
- -Background in UX/UI design or product development;
- -Familiarity with top providers and manufacturers of games and slots;
- -Experience conducting market and competitor analyses.
- -Strong attention to detail and organizational skills;
- -Proactivity and autonomy in managing tasks and projects;
- -Clear and open communication skills;
- -Strategic thinking with a creative mindset;
- -Flexibility and adaptability in a fast-paced environment.
- -Develop and execute plans for Top Events in casino and sports products;
- -Design and implement gamification systems, including mechanics, rewards, and progression paths;
- -Calculate key metrics and financial projections to ensure success and profitability;
- -Conduct detailed analysis and present activity performance to refine strategies;
- -Collaborate with cross-functional teams to ensure seamless execution of plans;
- -Plan and conduct A/B tests to evaluate and optimize gamification features;
- -Monitor key gamification product metrics and adjust strategies as needed;
- -Stay updated on industry trends and best practices to innovate and maintain competitiveness.
- 🍀An exciting and challenging job in a fast-growing product ecosystem, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc;
- 🤝Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
- 📍Beautiful offices in Limassol, Kyiv, Warsaw, Almaty, Yerevan – work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;
- 🧑💻Laptop & all necessary equipment for work according to the ecosystem standards;
- 🏖Paid vacations, personal events days, days off;
- 🫖Paid sick leave;
- 👨⚕Medical insurance;
- 💵Referral program — enjoy cooperation with your colleagues and get a bonus;
- 📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;
- 🦄Multiple internal activities: online platform with newsletters, quests, gamification, and presents for collecting bonuses, PIN-UP talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc;
- 🎳Company events, team buildings.

— Do you want to fulfill your dream? Take your career to the next level with PIN-UP — create trends, don’t follow them.
Oksana Izmailova
CHRD PIN-UP GLOBAL