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Account Manager
Senior
All
Remote
TAB-20393
- Proven experience in account management, preferably in the telecommunications or digital messaging industry;
- Strong negotiation and communication skills, with a track record of successful deal-making;
- Ability to manage multiple accounts and projects simultaneously, with attention to detail and deadlines;
- Analytical mindset with the ability to interpret data and generate actionable insights;
- Proficient in admin panels software and other relevant business tools;
- Proactive and results-oriented, with a strong drive to achieve targets and improve performance;
- Excellent interpersonal skills, with the ability to build and maintain strong relationships with stakeholders and providers;
- Adaptable and open to change, with the ability to thrive in a dynamic and fast-paced environment;
- Strong problem-solving skills, with a creative and strategic approach to overcoming challenges.
- Communicate effectively with third-party SMS and messenger service providers;
- Negotiate and secure favorable pricing and deals to optimize cost-efficiency;
- Monitor service agreements and ensure compliance with terms and conditions;
- Oversee account deliverability across multiple platforms, ensuring timely and accurate service delivery;
- Collaborate with internal teams to maintain high service standards and client satisfaction;
- Develop and implement strategies to improve account performance and deliver results;
- Intake requests and feedback from stakeholders, providing timely and accurate responses;
- Manage stakeholder accounts, ensuring their needs are met and expectations exceeded;
- Facilitate communication between stakeholders and internal teams to ensure alignment on objectives;
- Analyze account performance data to identify trends and opportunities for improvement;
- Prepare and present regular reports to management and stakeholders, highlighting key insights and recommendations;
- Address and resolve any account-related issues promptly, minimizing disruptions and maintaining client trust;
- Continuously seek opportunities to enhance service delivery and operational efficiency.
- 🍀An exciting and challenging job in a fast-growing product holding, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc;
- 🤝Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
- 📍Beautiful offices in Kyiv, Warsaw, Limassol, Yerevan – work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day
- 🧑💻Laptop & all necessary equipment for work according to the ecosystem standards
- 🏖Paid vacations, personal events days, days off
- 🫖Paid sick leave
- 👨⚕Medical insurance
- 💵Referral program — enjoy cooperation with your colleagues and get the bonus
- 📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy
- 🗣Free internal English courses
- 🤸♀Sport benefit
- 🦄Multiple internal activities: online platform with newsletters, quests, gamification, and presents for collecting bonuses, PIN-UP talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc
- 🎳Company events, team buildings

— Do you want to fulfill your dream? Take your career to the next level with PIN-UP — create trends, don’t follow them.
Oksana Izmailova
CHRD PIN-UP GLOBAL